Collection & Shipping

After you have paid for your property, the final step is to make arrangements for collection and shipping.

Collection:

Once payment has been received, buyers may arrange for collection of your purchases in person, or via an authorised carrier. Please advise Menzies beforehand if a third-party carrier or person will be collecting your purchases on your behalf.

For buyers located in the city where the auction has taken place, artworks will be available for collection from 12-noon on the day following the sale. For clients located in the same state as Menzies' other gallery, Menzies will offer complimentary shipping to its other premises. Works of art transferred between our offices will generally (but not always) be available for collection five to ten (5-10) calendar days after the sale, from 12-noon.

Due to storage limitations, Menzies requires that purchases are collected within seven days of payment. In the event that property remains on Menzies' premises after this period, we reserve the right to securely store these items at the owner's expense.

Shipping:

Menzies partners with several fine art shippers. Should you be unable to collect your work(s) of art in person, Menzies would be pleased to assist with a quote for delivery. Most professional carriers also offer optional transit insurance where required. Please note that payment for shipping is to be direct wit the supplier and not Menzies. Menzies takes no responsibility for items that are lost or damaged in transit and it is the client's responsibility to ensure the suitability of the packing, mode of transport and insurance offered by their nominated carrier. Unless agreed otherwise, all post-sale shipping (including insurance) is at the owner's expense. Please contact our post sale service team for further assistance.

Exporting works of art:

The export of certain works of art from Australia and their importation into another country may be subject to the provision of export and/or import licenses or a CITES permit. It is the buyer's responsibility to conduct their own research into the requirements for exportation and importation of works of art and, where necessary, to obtain the relevant licenses and permits. Clients are advised to contact the Department of Communications and the Arts [check] for further advice.